買和賣 Doing Business
查詢信息 Making an Inquiry
客戶
I'd like a copy of the new catalogue, please.我想要一份新的產品目錄，謝謝。
Could you send me this year’s brochure for the new line of furniture?你能寄給我一份今年新的傢具產品手冊嗎？
Can you send me this year's price list by e-mail?你能把今年的價目表用電子郵件發給我嗎？
Can I have all three, please?我能3種都要嗎？
商家
How may I help you?請問您需要什麼幫助？
Would you like the car, truck or jeep catalogue?有汽車、卡車和吉普車目錄，您想要哪一種？
Could I have your name, please?能告訴我您的姓名嗎？
Your house number and street name?您的門牌和街道名稱是什麼？
Your city and zip ?您所在的城市和郵編呢？
And a phone number please?您的電話號碼是多少？
Can I have your e-mail address?您的電子郵件地址是？
They should arrive in a week.目錄應在一周後寄到。
備用句
Can I help you?願為您效勞。
Can I have your name and address, please?請留下您的姓名和地址。
Let me just check.我查一下。
Do you have a website?你們有網站嗎？
OK, that’s everything.都齊了。
情景對話
對話場景：傑克打電話到一家公司的服務中心索取產品手冊。
句型重點：說明信息需求和聯繫方式。
Customer Services：Customer Services, how may I help you?
Jack：I'd like a copy of the new catalogue, please.
想要一份新的產品目錄
Customer Services：Would you like the car, truck or jeep catalogue?
哪一種？
Jack：Can I have all three, please?
Customer Services：Of course. Could I have your name, please?
留下姓名
Jack：Yes, it's Jack Jackson.
Customer Services：Could you spell your last name please?
Jack：Yes, that's J-A-C-K-S-O-N.
Customer Services：Thank you. Your house number and street name?
地址
Jack：Apartment 5，Randolph Avenue.
Customer Services：Your city and zip ?
城市代碼和郵政編碼
Jack：Charleston，92834.
電話號碼
Customer Services：And a phone number please?
Jack：555-1033.
Customer Services：Thanks. They should arrive in a week.
寄達時間
譯文
客服：客戶服務部，請問您需要什麼幫助？
傑克：我想要一份新的產品目錄，謝謝。
？種一哪要想您，錄目車普吉和車卡、車汽有：服客
？嗎要都種3能我：克傑
？嗎名姓的您我訴告能。以可然當：服客
。遜翰約·克傑叫我，的好：克傑
？嗎姓的您下一拚能您：服客
。N-O-S-K-C-A-J是，以可：克傑
？麼什是稱名道街和牌門的您。謝謝：服客
。寓公號5，街大夫道倫：克傑
ｗｔ．ｐｏｏ到請，節章新最書本看
？呢編郵和市城的在所您那：服客
.43829是編郵，頓斯爾查：克傑
？少多是碼號話電的您：服客
.3301-555：克傑
。到送內周一在應錄目。謝多：服客
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彙辭景情
錄目品產eugolatac
寫拚lleps
配搭用常
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碼號話電庭家rebmun esuoh
內周一keew a ni
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