開始
turn this around扭轉這種局麵
售後服務 After a Sale
顧客詢問
What kind of service do you provide after the products are purchased?購買產品後你們能提供什麼服務？
What happens if a product is delivered damaged?如果產品在交付時受損怎麼辦？
How about if a product breaks shortly after the product is delivered?如果交付之後不久產品就受損了，怎麼辦？
最新小說章節盡在o o p . t w
Can you guarantee that any damaged products will be replaced?你能保證更換任何受損產品嗎？
商家的承諾和解釋
I can assure you that we offer the highest quality of care for all of our customers.我可以向您保證，我們向所有客戶提供最高品質的服務。
We've got a 24-hour hotline you can call to make a complaint.我們有24小時的服務熱線，您可以打電話投訴。
If there are any problems at that time, they can be sent back with the driver.這時如果產品有任何問題，即可由司機帶回廠家。
If products break within an unreasonable time frame, they will be replaced.如果產品在一定期限內受損，將由公司負責更換產品。
備用句
It depends on the case.這要視情況而定。
We have a clause in the purchase agreement that allows for this.我們的購買協議中有一項條文涉及這種情況。
I don't think you will have anything to worry about.我覺得您沒有什麼好擔心的。
情景對話
對話場景：邁克向客戶解釋公司的售後服務，回答客戶的問題。
句型重點：解釋售後服務政策，回答客戶疑問。
Jody：What kind of service do you provide after the products are purchased?
你們的售後服務怎樣？
Mike：I can assure you that we offer the highest quality of care for all of our customers.
當然是最好的了
Jody：What happens if a product is delivered damaged?
.revird eht htiw kcab tnes eb nac yeht ,emit taht ta smelborp yna era ereht fI .resahcrup eht yb yletaidemmi dekcehc era yeht taht ksa ew ,dereviled era stcudorp ruo nehW：ekiM
？辦麼怎了壞西東
.yletaidemmi stcudorp eht kcehc ot ffats no enoemos evah ot elbissop eb syawla t'now ti ,esahcrup egral a evah ew fI?gnihtemos ssim ew fi tahW：ydoJ
？呢人到不找
.tnialpmoc a ekam ot llac nac uoy eniltoh ruoh-42 a tog ev'eW：ekiM
?decalper eb lliw stcudorp degamad yna taht eetnaraug uoy nac ,tnialpmoc a htiw eniltoh eht llac I fI：ydoJ
？嗎題問決解能話電線熱
.tuoba yrrow ot gnihtyna evah lliw uoy kniht t'nod I tub ,esac eht no sdneped tI：ekiM
?dereviled si tcudorp eht retfa yltrohs skaerb tcudorp a fi tuoba woH：ydoJ
？呢了壞就久不買剛西東
.decalper eb lliw yeht ,emarf emit elbanosaernu na nihtiw kaerb stcudorp fI .siht rof swolla taht tnemeerga esahcrup eht ni esualc a evah eW：ekiM
文譯
？務服麼什供提能們你後品產買購：迪喬
